Service hours Monday to Sunday
  • Login to Bi en Línea
  • Security Profile
  • Bi Chat
  • Online processes
  • Check your checking and savings
  • account balance
  • Credit and prepayment cards
  • Investment Plan (Plan Dorado de Inversión)
  • Fixed-term inquiry
  • Local transfers
  • Credit card payment
  • Third party transfers
  • Other bank transfers
  • Bi Credit online and prepaid reload
  • Request checkbooks
  • Block/unblock your checking account,
  • checkbooks and debit card
24 hrs.
  • Loans in Q/$ and Payroll inquiry (Credi-Nómina)
  • Rewards Program inquiry (Bi Puntos)
4:00 a 22:00 hrs.
  • Q//$ Loan payment, Payroll(Credi-Nómina), Q/$ Investment Plan contribution
  • (Plan Futuro Programado & Plan Dorado de Inversión)
  • Basic services payment and SerBipagos
5:00 a 22:00 hrs.
  • Third party transfers in other banks of the system
1:00 a 23:00 hrs.
  • Foreign transfers
  • Foreign currency buying and selling
7:00 a 20:00 hrs.